Refrigeration
Refrigerators · Freezers · Integrated Units · Wine Storage- Refrigerator not cooling
- Freezer not freezing
- Heavy frost buildup
- Door not sealing
- Ice maker not making ice
The Onyx One Quote Promise
One Quote. One Price. Guaranteed.
No supplemental estimates. No revised numbers. Ever.
When our technician diagnoses your Viking, we quote one price to fix that problem completely. That number is final, not a starting point we revise once the work begins.
We don’t bill by the part or by the hour. Your price covers getting the problem you called about fixed, with the work guaranteed and a three year warranty behind it. Sometimes a repair runs deeper than anyone could see from the outside. Maybe it needs extra parts, or even a second visit to finish the job properly. The price still doesn’t move. The difference is ours to absorb, not yours.
Some jobs cost us more than we quoted. We finish them anyway. That’s what a quote means here.
Your quote covers the problem we diagnosed, fixed completely. If we ever notice something separate, a different issue that has nothing to do with why you called, we’ll walk you through it and quote it as its own job. Nothing is added to your bill unless you ask us to fix it.
Every repair is backed by a three year parts and labor warranty, in writing.
The Onyx difference
We treat an $18,000 refrigerator the way a Bentley specialist treats a Bentley. Factory trained, genuine parts, and the discretion the finest homes in Los Angeles & Southern California expect.
Licensed & Insured
Fully covered, every visit
Same Day Service
7 days, 7am to 7pm
Factory Trained
Certified on Viking
3 Year Warranty
Parts and labor
By the numbers
24YRS
On luxury appliances only
100%
Genuine factory parts only
3YR
Manufacturer backed warranty
24/7
Support and same day booking
$95
Diagnostic, credited in full to your repair
5.0★
Average client rating
What we service
One brand. Total mastery.
Viking, restored to flawless condition.
How we work
Four steps, no shortcuts.
01
Diagnose at the source
A flat fee diagnostic visit. We find the true fault, not the symptom, and explain it plainly.
02
Genuine parts only
Viking OEM components, sourced direct. No aftermarket substitutes, ever.
03
Restore to factory spec
Calibrated, sealed and tested. Floors and cabinetry protected throughout the work.
04
Guarantee it
Three years, manufacturer backed, on parts and labor. One name to call if anything is ever not right.
The Onyx standard
Service worthy of the kitchen it stands in.
Discreet, vetted technicians
Vetted, uniformed, and briefed on the homes they enter. NDAs available on request.
Genuine factory parts only
No aftermarket substitutes. Every component is Viking OEM, sourced direct.
White glove home protection
Floors, cabinetry and stonework are draped and protected before a single panel comes off.
Flat, upfront pricing
A fixed diagnostic fee, credited toward your repair. No surprises, no hourly meter.
Concierge scheduling
A single point of contact, arrival windows kept, and updates by text or call, whichever you prefer.
Fully bonded and insured
Comprehensive liability coverage on every visit. Your estate manager will have the paperwork.
Trusted across the Westside & the Valley
“Our 48 inch Viking went down the day before a dinner for twenty. They were in Bel Air within hours, parts on the truck, and never left a mark on the floors.”
“The only people I let touch the Viking range. Calm, precise, genuinely expert, and they explain exactly what failed and why.”
“A wine cooler holding 600 bottles was drifting warm. They recalibrated it the same afternoon and saved the cellar. Worth every cent.”
Questions, answered
The details that matter.
Where we work
At your door across Los Angeles & Southern California.
Beverly HillsBel AirHolmby HillsBrentwoodPacific PalisadesMalibuSanta MonicaHancock ParkEncinoSherman OaksStudio CityTarzanaCalabasasHidden HillsToluca LakeWoodland Hills
Same day service · Los Angeles & Southern California
Your peace of mind is one call away.
One number, and it is handled, from diagnosis to a kitchen that simply works again.